BREAK FIX SOLUTIONS

 


Fast, efficient, solutions anywhere in North America.

Our experienced service coordinators are ready to help 24/7, 365.

 
  • Best-in-class work order triage & trouble-shooting
  • Efficient technician dispatch ensuring high first-time completion rates
  • Maintenance cost containment at a lower overall cost than you can perform yourself!

53

trades serviced

14%

faster service


Whether you're planning ahead or disaster strikes, you can rest easy knowing that we'll handle it.


Meet some of our customer service support team:

DWM Employee

Paul Miller

Customer Service Coordinator

"I have been to 16 out of 30 pro baseball fields. My friends and I have been going on an annual trip to new stadiums every summer since 2010."

My job is to  exceed client expectations by providing them excellent service.

Each day, I wake up to the smell of Folgers in my cup!

DWM Employee

Kyle MacDuff

Customer Service Team Lead

"Talent doesn't exist. We are all equals as human beings, you can be anyone if you put in the time."

My job is to oversee a team that performs day to day operations for break-fix, project, and preventative maintenance services for multiple national portfolios.

Each day, I assist and manage team members to provide the best and most cost effective solutions tailored to meet specific client needs.

DWM Employee

Kasha Meier

Customer Service Coordinator

"I play darts in a dart league & I am 6'1"."

My job is to problem-solve & provide outstanding customer service to our clients & techs. I strive for excellence in all that I do.

Each day, I dispatch work orders to techs who efficiently address the concerns of our clients. I follow up with the techs to address anything that needs more attention.



 

Cost-effective solutions from our dedicated, experienced staff & techs.

 

 CONSTRUCTION, RENOVATION, & PROJECTS

 

Cost-effective FF&E services with minimal downtime.

Our experienced project managers are ready to plan, price, & complete your projects on-time & on-budget.

  • Turnkey project management
  • Comprehensive technician oversite & follow-up
  • Lower overall cost than you can perform yourself!
  • Leverage synergies of on-site project managers, self-performance, & quality local technician utilization to create a seamless project from initial bidding to completion

756

kitchen
equipment
installs in

90 days

21

full restaurant rebuilds in

14  weeks


From remodels & retrofits to architectural services, & brand transformation, we’ll handle it.


Meet some of our projects support team:

 
DWM Employee

Erica Carpinello

Projects Department Team Lead

"Don't tell anyone I'm nice, you'll ruin my image!"

My job is to ensure timely completions of cafe remodels & capex projects.

Each day, I find the humor in even the most challenging projects.

DWM Employee

Jennifer Boivin

Project Manager

"I worked at Walt Disney World in college and I've been underneath the Magic Kingdom."

My job is to manage projects.

Each day, I plan, organize, & manage resources to execute custom projects for our clients.

 


 

DWM is proud to be a 2015 Best Place to Work!

DWM is proud to be a 2015 Best Place to Work!

 

  Water Filtration Solutions

 

Reduce lifecycle costs & improve product quality.

We're a proud 3M Level 4 Distributor dedicated to increasing asset life, preventing equipment failures, & increasing uptime.

  • Custom filtration installation service
  • Water testing services
  • Scheduled auto replenishment programs
  • On-staff water filtration technicians to trouble-shoot store-level issues



12%

equipment maintenance
cost reduction


From installation to maintenance, we have the products you need and the certified technicians on hand to help.


Meet some of our water filtration support team:

 
DWM Employee

Cindy Tafel

Accounts Payable Coordinator

"I can make a good chocolate chip cookie."

My job is to manage our Accounting Department.

Each day, I say to myself each day today is going to be better than yesterday and I will try to be a better person than yesterday.

 

 


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