BREAK FIX SOLUTIONS

 


Fast, efficient, solutions anywhere in North America.

Our experienced service coordinators are ready to help 24/7, 365.

 
  • Best-in-class work order triage & trouble-shooting
  • Efficient technician dispatch ensuring high first-time completion rates
  • Maintenance cost containment at a lower overall cost than you can perform yourself!

53

trades serviced

14%

faster service


Whether you're planning ahead or disaster strikes, you can rest easy knowing that we'll handle it.


Meet some of our customer service support team:

DWM Employee

Gary Gates

Customer Service Coordinator II

"I make the best pizza you will ever eat. I am also Batman."

My job is to create an easy, helpful experience for our clients to ensure all of their facility maintenance needs are met.

Each day, I enthusiastically assist technicians and store managers in solving problems.

DWM Employee

Kyle MacDuff

Customer Service Team Lead

"Talent doesn't exist. We are all equals as human beings, you can be anyone if you put in the time."

My job is to oversee a team that performs day to day operations for break-fix, project, and preventative maintenance services for multiple national portfolios.

Each day, I assist and manage team members to provide the best and most cost effective solutions tailored to meet specific client needs.

DWM Employee

Johnny Wang

Customer Service Coordinator

"I have a broken finger and repair has been denied by four orthopedic surgeons!"

Each day, I make sure that the donuts are fresh and the coffee is hot.

My job is to make our customers happy!



 

Cost-effective solutions from our dedicated, experienced staff & techs.

 

 CONSTRUCTION, RENOVATION, & PROJECTS

 

Cost-effective FF&E services with minimal downtime.

Our experienced project managers are ready to plan, price, & complete your projects on-time & on-budget.

  • Turnkey project management
  • Comprehensive technician oversite & follow-up
  • Lower overall cost than you can perform yourself!
  • Leverage synergies of on-site project managers, self-performance, & quality local technician utilization to create a seamless project from initial bidding to completion

756

kitchen
equipment
installs in

90 days

21

full restaurant rebuilds in

14  weeks


From remodels & retrofits to architectural services, & brand transformation, we’ll handle it.


Meet some of our projects support team:

 
DWM Employee

John Eichler

Project Manager

"I can talk!"

My job is to manage projects in stores across the country.

Each day, I attempt to make people laugh & make the best of my situation.

DWM Employee

Daniel Tobin

Project Manager

I am a self-taught pianist. Also, I was born and raised just outside of Seattle, WA.

My job is to make sure the Projects DWM is awarded run smoothly from start to finish, so we can continue to satisfy our Clients and Contractors as we orchestrate renovations/updates/repairs to their place of business across the Nation --  whether that be from my desk, or on site.

Each day, I try to be better at my job than I was the day before.

 


 

DWM is proud to be a 2015 Best Place to Work!

DWM is proud to be a 2015 Best Place to Work!

 

  Water Filtration Solutions

 

Reduce lifecycle costs & improve product quality.

We're a proud 3M Level 4 Distributor dedicated to increasing asset life, preventing equipment failures, & increasing uptime.

  • Custom filtration installation service
  • Water testing services
  • Scheduled auto replenishment programs
  • On-staff water filtration technicians to trouble-shoot store-level issues



12%

equipment maintenance
cost reduction


From installation to maintenance, we have the products you need and the certified technicians on hand to help.


Meet some of our water filtration support team:

 
DWM Employee

Corey Webster

Accounts Receivable Coordinator

"I am a roller derby champion!"

My job is to bill clients for the work we completed at their locations.

Each day, I harass Nathan and Allison.

 

 


Customer Login

Technician Login