DWM’s progressive approach to total cost control saves one retailer 8% on maintenance costs.
DWM received a phone call on Sunday afternoon August 16, 2015. The restaurant was able to open on Thursday, just four days after being condemned.
DWM and the client worked together with their healthcare client to minimize damage and expedite response time by leveraging experience and vendor relationships as well as utilizing exceptional communication. The ability of our staff and technician base to react quickly and realize the urgency of the issue enabled us to deliver top-notch services in near-record time. Our ability to not only react quickly, but to act quickly with a strategy enabled us to take a serious issue and minimize the effects on our client’s site.
DWM works to have an entire café remodel finished in just five days so the store can begin selling drinks and snacks again on Friday. In less than a week, project managers head back home, knowing they’ve successfully completed yet another of the hundreds of café updates in DWM’s history.
DWM and their retail client worked together to minimize the costs and meet the requirements of the lease. We were able to remove and dispose of the internal debris without further structural damage and at minimal cost. Most importantly, we were able to complete all the work safely.
The relationship quickly proved successful and, before the initial contract term had even expired, the retailer decided DWM was a perfect match for their needs. We currently enjoy a long-term contract with the retailer and are seen as an extension of their team. Together, we have handled a variety of projects of greater size and scope—always on time and on budget—and continue to meet and exceed our client’s expectations.