LATHAM, NY - DWM Water Filtration announced today the promotion of Dovie Wood to Water Filtration Specialist.
Wood joined DWM in 2016 as a Customer Service Coordinator. Her commitment to clients coupled with her mechanical background has resulted in outstanding results for our clients. Wood's ability to troubleshoot common problems has resulted in high first time fix rates for our clients.
In her new role, Wood will be responsible for troubleshooting water filtration service requests, dispatching escalated issue to local technicians, and assisting on-site technicians for installs & repairs on water systems. She will also be responsible for the fabrication of water bypass and component boards.
“DWM is very happy to recognize Dovie with her promotion to Water Filtration Specialist," said Katie Whitt, VP of Strategic Accounts. Our water filtration clients will undoubtedly benefit from her mechanical knowledge and facility solutions experience.”
Wood has an Associate's Degree in Business Administration and an Associate's Degree in Accounting from Schenectady County Community College.
888-396-9111, ext 257
Founded in 1997, DWM is a full-service facility solutions company that specializes
inside the box. Under our 3 divisions (Facilities Maintenance, Construction & Renovation, and Water Filtration),
we handle anything from day-to-day break-fix items and water filtration to concept to completion project management and full-scale construction management.
We pride ourselves on the level of partnership and customization we provide to our clients; rather than acting like a vendor, our facility solutions coordinators and project managers act as if they are an employee of our client’s organization. This mindset provides best-in-class problem-solving, troubleshooting, and cost control. Our commitment to being the best in the world has created a culture of continuous improvement, exemplified by the fact that our original client is still with us 22 years later!
A market leader, DWM services the retail, restaurant, grocery, convenience store, education, healthcare, and financial markets; under a mantra of “We’ll handle it”. More information about DWM can be found at www.dwminc.com.