LATHAM, NY - DWM Facilities Maintenance is excited to announce new features and functionality in their proprietary Hera CMMS. Version 5.4.2 includes an innovative weather alert module that alerts DWM when severe weather is expected at their clients’ sites. The system will allow DWM to proactively align technicians for weather-related calls and storm preparation.
“Back in 2004, we were faced with two options: purchase a CMMS or build our own,” said Brian Whitt, Chief Operating Officer. “With partnership and customization at our core, our team decided that building a proprietary system was the right decision. We couldn’t be happier with that decision. We love having the flexibility to implement innovative solutions, such as the new Hera Weather Module, to protect our clients’ investments.”
In addition to providing proactive technician alignment strategies, the module will alert the DWM service team of weather-related emergencies on a single store basis. For example, if a service coordinator is reviewing a work order and a weather alert is present at that store, DWM willl be able to bundle the storm preparation with the existing work order to save time and money. The module provides live alerts for hurricanes, tornadoes, floods, severe storms, and other weather-related emergencies.
“We are very excited to have this added functionality for our clients,” said Tracey Massaconi, Strategic Account Manager. “The weather alert module truly signifies DWM’s commitment to technological innovation and partnership.”
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Founded in 1997, DWM is a full-service facility solutions company that specializes
inside the box. Under our 3 divisions (Facilities Maintenance, Construction & Renovation, and Water Filtration),
we handle anything from day-to-day break-fix items and water filtration to concept to completion project management and full-scale construction management.
We pride ourselves on the level of partnership and customization we provide to our clients; rather than acting like a vendor, our facility solutions coordinators and project managers act as if they are an employee of our client’s organization. This mindset provides best-in-class problem-solving, troubleshooting, and cost control. Our commitment to being the best in the world has created a culture of continuous improvement, exemplified by the fact that our original client is still with us 22 years later!
A market leader, DWM services the retail, restaurant, grocery, convenience store, education, healthcare, and financial markets; under a mantra of “We’ll handle it”. More information about DWM can be found at www.dwminc.com.