DWM Facilities Maintenance unveiled today a cross-functional client solutions team, reaffirming the company’s dedication to capturing efficiencies. Linda Avramidis and Allie Meleco, full-time client service coordinators at DWM are linking departmental knowledge in a cross-functional effort to extract all potential efficiencies and cost controls for facilities maintenance professionals.
“Our competitive advantage is providing customized and innovative solutions. We believe our ability to experiment new opportunities and processes will lead to the next breakthrough idea that will benefit the industry.” said Joe Fairley, Director of Client Solutions at DWM. “DWM’s cross-functional team will examine the factors that contribute to facilities maintenance success and extrapolate them into solutions for clients in the retail, restaurant, convenience, and grocery industries.”
The recognition of changing industry needs coupled with individuals who have shown aptitude for advancing the industry sparked the creation of the new solutions-based cross-functional team.
“At DWM we believe that bringing people together from different departments improves problem-solving and leads to more thorough decision-making. The spirit of cooperation fostered by cross-functional work makes it easier to achieve client satisfaction, personal development, and corporate goals at the same time,” said Brian Whitt, Chief Operating Officer.
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Founded in 1997, DWM is a full-service facility solutions company that specializes
inside the box. Under our 3 divisions (Facilities Maintenance, Construction & Renovation, and Water Filtration),
we handle anything from day-to-day break-fix items and water filtration to concept to completion project management and full-scale construction management.
We pride ourselves on the level of partnership and customization we provide to our clients; rather than acting like a vendor, our facility solutions coordinators and project managers act as if they are an employee of our client’s organization. This mindset provides best-in-class problem-solving, troubleshooting, and cost control. Our commitment to being the best in the world has created a culture of continuous improvement, exemplified by the fact that our original client is still with us 22 years later!
A market leader, DWM services the retail, restaurant, grocery, convenience store, education, healthcare, and financial markets; under a mantra of “We’ll handle it”. More information about DWM can be found at www.dwminc.com.