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DWM Facilities, Construction, & Water News

DWM Expands Client Support, Announces Promotion

Melissa Viala Promoted to Team Lead, Facilities Maintenance Division

November 15, 2018

ORLANDO, FL- On the heels of DWM's addition of support for maturing accounts, the company has announced the promotion of Melissa Viala to Team Lead, Facilities Maintenance Division.
Melissa joined DWM in 2017 as a Customer Service Coordinator. In her previous role, Melissa handled responsive and scheduled maintenance for DWM's retail, restaurant, and healthcare clients.
"Partnership is a key premise on which DWM was built," said Brian Whitt, Chief Operating Officer. "By allowing our employees to grow with our clients, we believe we are providing the best opportunities for success for all parties involved."
Melissa's background, including extensive management experience and 10 years of industry experience will be utilized to ensure best-in-class solutions for DWM clients.
"We are very excited to recognize Melissa Viala with the promotion to Team Lead. We are confident our clients will benefit from her solutions-based mindset and ability effectively utilize DWM's best practices."


MEDIA CONTACT:

Allison Bishop
888-396-9111, ext 257


Founded in 1997, DWM is a full-service facility solutions company that specializes inside the box. Under our 3 divisions (Facilities Maintenance, Construction & Renovation, and Water Filtration), we handle anything from day-to-day break-fix items and water filtration to concept to completion project management and full-scale construction management.

We pride ourselves on the level of partnership and customization we provide to our clients; rather than acting like a vendor, our facility solutions coordinators and project managers act as if they are an employee of our client’s organization. This mindset provides best-in-class problem-solving, troubleshooting, and cost control. Our commitment to being the best in the world has created a culture of continuous improvement, exemplified by the fact that our original client is still with us 22 years later!

A market leader, DWM services the retail, restaurant, grocery, convenience store, education, healthcare, and financial markets; under a mantra of “We’ll handle it”. More information about DWM can be found at www.dwminc.com.

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