DWM's growth of existing accounts has led to the spin-off of a new client support team. The new facilities maintenance support team will be led by 3-year DWM veteran Allie Meleco.
Meleco joined DWM in 2015 as a Customer Service Coordinator, bringing with her experience in property management. In her previous role at DWM, Meleco handled responsive and scheduled maintenance for DWM's retail and healthcare clients. As Team Lead, Facilities Maintenance Division, Meleco will be responsible for overseeing a 24/7 client solutions team dedicated to timely, cost-effective solutions for specialty retail clients.
"Partnership is a key tenet on which DWM was built," said Brian Whitt, Chief Operating Officer. "By allowing our employees to grow with our clients, we believe we are providing the best opportunities for success for all parties involved. The dedicated support our clients will receive under Meleco's leadership will result in industry-leading response times and cost control."
Meleco earned her Bachelor's degree in Marketing & Management from SUNY Empire State College.
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Founded in 1997, DWM is a full-service facility solutions company that specializes
inside the box. Under our 3 divisions (Facilities Maintenance, Construction & Renovation, and Water Filtration),
we handle anything from day-to-day break-fix items and water filtration to concept to completion project management and full-scale construction management.
We pride ourselves on the level of partnership and customization we provide to our clients; rather than acting like a vendor, our facility solutions coordinators and project managers act as if they are an employee of our client’s organization. This mindset provides best-in-class problem-solving, troubleshooting, and cost control. Our commitment to being the best in the world has created a culture of continuous improvement, exemplified by the fact that our original client is still with us 22 years later!
A market leader, DWM services the retail, restaurant, grocery, convenience store, education, healthcare, and financial markets; under a mantra of “We’ll handle it”. More information about DWM can be found at www.dwminc.com.