LATHAM, NY - DWM Comprehensive Facility Solutions announced today the promotion of Phil Gaudreau to Team Lead, Facilities Maintenance Division. As a result of this promotion, DWM’s retail, entertainment, and grocery clients will gain the support of a certified HVAC specialist.
Gaudreau joined DWM in 2017 as a Customer Service Coordinator. His energy, enthusiasm and commitment to clients have resulted in best-in-class call to completion times and high first time fix rates.
In 2018, Gaudreau earned his certificate in Heating Systems & Repair from Hudson Valley Community College's Workforce Development Institute, through DWM-U, DWM's virtual campus for leadership, learning, and advancement.
In his new role, Gaudreau will take his skills and HVAC knowledge to implement new solutions, while ensuring overall cost-containment and efficient time to completions for clients of DWM's Facilities Maintenance Division.
“We are excited to recognize Phil with the promotion to Team Lead, Facilities Maintenance Division," said Katie Whitt, VP of Strategic Accounts. Our clients will quickly benefit from his leadership skills, management experience, and HVAC knowledge.”
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Founded in 1997, DWM is a full-service facility solutions company that specializes
inside the box. Under our 3 divisions (Facilities Maintenance, Construction & Renovation, and Water Filtration),
we handle anything from day-to-day break-fix items and water filtration to concept to completion project management and full-scale construction management.
We pride ourselves on the level of partnership and customization we provide to our clients; rather than acting like a vendor, our facility solutions coordinators and project managers act as if they are an employee of our client’s organization. This mindset provides best-in-class problem-solving, troubleshooting, and cost control. Our commitment to being the best in the world has created a culture of continuous improvement, exemplified by the fact that our original client is still with us 22 years later!
A market leader, DWM services the retail, restaurant, grocery, convenience store, education, healthcare, and financial markets; under a mantra of “We’ll handle it”. More information about DWM can be found at www.dwminc.com.