LATHAM, NY - DWM announced today service enhancements to better support clients. These updates include the creation of a new Facilities Maintenance Solution Squad team. This move is a testament to our teams’ commitments to helping achieve client goals.
Amber Savio, a four-year veteran to DWM, will be at the helm of the new team, assuming the role of Team Lead for the growing account.
Savio joined DWM in 2016 as a Facility Solutions Coordinator. In February 2018, she was named Team Lead, Facilities Maintenance Division.
Prior to being named Team Lead of the company’s newest Solution Squad team, she led the DWM Solution Squad for DWM’s second-largest client. Savio’s leadership skills and attention to detail resulted in improved completion times for the client.
"Amber’s industry experience and commitment to cost-savings make her a great fit as Team Lead of our newest Solution Squad team." said Katie Whitt, VP of Strategic Accounts at DWM. "
Savio earned her Associate’s Degree in Business Administration from Hudson Valley Community College.
Mary Mangan will be stepping into the Team Lead role to replace Savio as Team Lead of DWM’s second-largest account.
Mangan joined DWM in 2015 as a Facility Solutions Coordinator, bringing with her extensive customer service and property management experience.
Prior to being named Team Lead, she held the role of Facility Solutions Coordinator on the same team for over 5 years.
“Mary’s knowledge of client needs, ability to multi-task, and client-focused nature have made her extremely successful,” said Katie Whitt, VP of Strategic Accounts. “We are excited to promote Mary to Team Lead of one of DWM’s largest legacy accounts.”
It is crucial to have strong leaders and communicators in such a high touch, client facing role," said Bennett Van Wert, National Sales Manager at DWM. “With Amber and Mary as Team Leads, we are sure our clients will be poised for long-term growth and success.
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Founded in 1997, DWM is a full-service facility solutions company that specializes
inside the box. Under our 3 divisions (Facilities Maintenance, Construction & Renovation, and Water Filtration),
we handle anything from day-to-day break-fix items and water filtration to FF&E, rollouts, and full-remodels.
We pride ourselves on the level of partnership and customization we provide to our clients; rather than acting like a vendor, our facility solutions coordinators and project managers act as if they are an employee of our client’s organization. This mindset provides best-in-class problem-solving, troubleshooting, and cost control. Our commitment to being the best in the world has created a culture of continuous improvement, exemplified by the fact that our original client is still with us 21 years later!
A market leader, DWM services the retail, restaurant, grocery, convenience store, education, healthcare, and financial markets; under a mantra of “We’ll handle it”. More information about DWM can be found at www.dwminc.com.